This Privacy Policy explains how Merus Mat LLC ("Merus," "we," "us") collects, uses, and shares personal information when you visit merusmat.com, use our member platform at members.merusmat.com, use our mobile or TV apps, or communicate with us (together, the "Service").
Updated: September 1st, 2026
1. Information we collect
Information you provide. Account details (name, email address, password), payment information (processed by our payment providers; we do not store full card numbers), communications you send us, and content you post in community features.
Information collected automatically. Device and browser type, IP address, pages viewed, workouts watched, watch time, app activity, and approximate location derived from IP address, collected through cookies and similar technologies. See our Cookie Policy below on this page.
Information from third parties. If you subscribe through the Apple App Store or Google Play, we receive subscription status from the store but not your payment details.
2. How we use information
We use personal information to: provide and operate the Service; process subscriptions and payments; personalize content and remember preferences; send transactional emails such as receipts and account notices; send marketing emails if you have signed up (you can unsubscribe anytime); respond to support requests; analyze usage to improve workouts and features; prevent fraud and abuse; and comply with legal obligations.
3. How we share information
We do not sell your personal information for money. We share information only with:
Service providers. Companies that operate parts of the Service on our behalf, including Uscreen (video and membership platform), payment processors such as Stripe, Squarespace (website hosting), email service providers, and analytics providers such as Google Analytics. They may use your information only to provide services to us.
Advertising partners. We may use advertising tools such as the Meta Pixel and Google advertising services, which collect information about your activity through cookies. Under California law, this kind of sharing for cross-context advertising may be considered "sharing," and you can opt out as described in Section 6.
Legal and safety. When required by law, to enforce our Terms, or to protect the rights, safety, or property of Merus, our members, or others.
Business transfers. In connection with a merger, acquisition, or sale of assets, in which case this Policy will continue to apply to your information.
4. Cookies and analytics
We use cookies and similar technologies for essential site functions, analytics, and advertising. Details, including how to manage cookies, are in our Cookie Policy below on this page. We honor Global Privacy Control (GPC) signals as an opt-out of sharing where required by law.
5. Your choices
Marketing emails. Unsubscribe using the link in any marketing email. Transactional emails (receipts, account notices) are sent regardless.
Account information. Update your details in your account settings at members.merusmat.com, or contact us for help.
Cookies. Manage preferences through your browser settings and the tools described in the Cookie Policy.
6. Your California privacy rights
If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you the right to: know the categories and specific pieces of personal information we collect and how we use and share them; request deletion of your personal information; request correction of inaccurate personal information; opt out of the sale or sharing of personal information; limit use of sensitive personal information; and not be discriminated against for exercising these rights.
To exercise these rights, email contact@merusmat.com with "Privacy Request" in the subject line, or use the "Your Privacy Choices" link in our website footer to opt out of sharing. We will verify your request using your account email and respond within the time required by law. You may designate an authorized agent to submit requests on your behalf.
In the last 12 months, we have collected the categories of personal information described in Section 1, used them for the purposes in Section 2, and disclosed them to the categories of recipients in Section 3. We do not knowingly sell personal information of consumers under 16.
7. Other regions
If you access the Service from outside the United States, your information is processed in the United States. Where the EU or UK General Data Protection Regulation applies, our legal bases for processing are performance of our contract with you, our legitimate interests in operating and improving the Service, your consent where required (such as marketing), and legal compliance; and you may have rights to access, correct, delete, restrict, or port your personal data and to lodge a complaint with your local supervisory authority. Contact us at contact@merusmat.com to exercise these rights.
8. Data retention and security
We keep personal information for as long as your account is active and as needed for the purposes described in this Policy, to meet legal obligations, or to resolve disputes, then delete or de-identify it. We use reasonable administrative, technical, and physical safeguards to protect personal information, though no method of transmission or storage is completely secure. If a breach affecting your personal information occurs, we will notify you as required by law.
9. Children's privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
10. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date, and if changes are material, we will notify you by email or in the Service.
11. Contact
Merus Mat LLC, 1111 6th Ave Ste 550 PMB 606072, San Diego, CA 92101
Email us at contact@merusmat.com